Questions and Answers

free3000 Frequently Asked Questions

Deposits, withdrawals, bonuses, and security are all explained clearly here, so you should find the answer to your question on this page.

All the questions players at free3000 ask most often are collected on this single page. You can read questions about security, deposits and withdrawals, bonuses, and games including Shan Koe Mee and 2D/3D. Click a question to reveal the answer. If you cannot find what you need here, you can reach our support team in Burmese anytime via 24/7 live chat.

Security and Privacy


Never share your OTP code with anyone under any circumstances. free3000 staff will never ask for your OTP, password, or bank details. Anyone who does is likely attempting fraud. Ignore such contact immediately and report it to support.

Fake mirror sites may have slight differences in the URL — for example formats like "free-3000.bet" or "free3000.com". Always use the exact address https://free3000.bet only. Bookmark it in your browser and type it directly rather than clicking a link.

free3000 uses SSL encryption, so your personal information and payment details are protected with every transmission. We will never share your personal data with third parties. For more information, you can read our Privacy Policy.

Yes. You can enable two-step verification in your account settings at free3000. With this turned on, an OTP is sent to your mobile number every time you log in, effectively blocking unauthorised access. It is recommended to keep this feature enabled.

Change your password immediately, then contact the customer support team in Burmese via free3000's 24/7 live chat. The support team will review your account activity and can temporarily suspend it if needed. Also avoid sharing your login credentials with anyone.

How to Withdraw


The minimum withdrawal amount at free3000 is 20,000 Ks. You can only withdraw once this amount is reached. If the amount you request is below this, the request will fail — so make sure your account balance reaches 20,000 Ks before withdrawing.

After submitting a withdrawal request, funds normally arrive within 30 minutes to 3 hours. Withdrawals via KBZPay and Wave Money tend to be faster, while bank transfers may take a little longer. Regardless of the method, funds should appear within 3 hours.

If more than 3 hours have passed and the funds have not arrived, contact the support team via live chat. Have your request reference number, the amount, and the time you submitted the withdrawal ready to provide. The support team is available 24/7 in Burmese to check and assist.

No. At free3000, withdrawals are only sent to a payment wallet registered in the player's own name. This policy is in place to protect players' funds and prevent fraud, so please make sure you use your own wallet.

Shan Koe Mee and 2D / 3D


Yes. The free3000 platform can be opened directly in a browser on Android and iOS mobile phones. No additional app download is needed — you can play smoothly through the mobile site, and Shan Koe Mee, 2D, and 3D games display well on mobile.

2D results are determined based on the Myanmar lottery results. Players choose a number and win only if it matches the result. free3000 never provides advance tips or predictions about numbers — players should decide using their own judgment.

In 3D, all three digits must match to win, so the payout is higher while the result process is the same as 2D. Since matching is harder and the prize is larger, players should think carefully before playing. You can gradually move from 2D to 3D as you get more comfortable.

Shan Koe Mee is a card game played with 3 cards. Players try to get the highest possible card combination. Open the Shan Koe Mee page on free3000 and read the game rules section — the rules are explained step by step so you can follow along easily.

Deposit Guide


After a deposit, funds should arrive within a few minutes. If more than 15 minutes have passed and the money has not arrived, contact our 24/7 live chat support with your transaction ID and a screenshot of the deposit. The support team will check and assist you.

Have your Wave Money account ready with at least 3,000 Ks. Log in to free3000, go to the deposit section, and select Wave Money. Enter the amount and transfer the money to the account number shown. Make sure to include the reference note displayed by the system — skipping it may cause delays in verification.

free3000 offers 4 payment methods: KBZPay, Wave Money, AYA Pay, and bank transfer. All four are available for both deposits and withdrawals, and the minimum deposit amount is 3,000 Ks.

When depositing with KBZPay, copy the account number shown by the free3000 system carefully and transfer to that number exactly. Do not get even one digit wrong — if the money goes to the wrong account, it cannot be recovered. After the transfer, submit your deposit confirmation in your account and keep a screenshot of the KBZPay transfer record.

Welcome Bonus


With the free3000 referral program, you earn 10% of each referred friend's first deposit as a bonus, up to a maximum of 20,000 Ks per person. On top of that, you also receive 0.2% of your friends' valid bets as a weekly commission — so the more friends you invite, the more you earn.

free3000 offers a 120% welcome bonus on your first deposit. For example, deposit 20,000 Ks and get a bonus of 24,000 Ks, giving you 44,000 Ks to play with. To withdraw the 24,000 Ks bonus, you need to complete a wagering requirement of 240,000 Ks (bonus × 10). The maximum bonus is 100,000 Ks.

No. The welcome bonus is available once per account only. It does not apply to subsequent deposits — other promotions announced by free3000 are available instead. Do not attempt to get around the one-per-account limit.

Yes, bonuses can expire if the wagering condition is not met within the set period. You can check how long you have to complete the wagering after receiving a bonus in the promotion section of your account. If anything is unclear, ask our support team via live chat. Use your bonus and play through it as soon as you can.

We are here to help

If you cannot find an answer to your question above, contact the free3000 support team. They are available 24/7 in Burmese and will help you sort out any issue.

24/7 Live Chat — Burmese
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